The Complexity of Human Systems

Inspired from the 8th Habit by Steve Covey

A statement from the book.

John Gardner summarized it as follows: 'Most ailing organizations have developed a functional blindness to their own defects'. They are not suffering because they cannot resolve their problems, but because they cannot see their problems'.

Flawed paradigms are at the basis of the poor business results; in this case it is that the industrial age was based on the assumption that machines and capital created the wealth and not people. People were necessary but replacable.

The fundamental reality is human beings are not things needing to be motivated and controlled. Knowledge workers are four-dimensional - body, mind, heart and spirit.

And great organizations unleash this human potential by inspiring individuals to find their voice, a complex balancing act of trust through shared values, empowerment and allignment.

Too complex for a mathematician. Data and statistics are more easy to 'stimulate' and 'control'. And Google will organize the worlds' information for us.