mardi 15 septembre 2009

Advise from Dale Carnegie

Do not underestimate Self-importance
Names Matter
Noble Motives Appeal
Questions can replace Orders in a subtle way

No critics
Avoid confrontation
Allow Saving Face
Praise and recognize mistakes
Create reputation to live up to

Know persons drivers
Know and share passions and interests
Check others viewpoints
Listen intensively
Let Others talk
Read message
Sympathize

Make happy about job
Create Challenges
Make fixes easy

Practice Smile
Add Drama
Dogs show love - always


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