Value-Based Management

One key take-away for me is that successful business change is about one of 5 following elements or a combination of these:

1. Plans based on understanding of the external environment
Without a thorough understanding of the customer needs and drivers to buy the goods or services and how change will impact the market an initiative cannot be sustainable

2. People and organization
Objectives and relations need to be alligned based on shared values

3. Optimized Processes
Processes often need to be redesigned to meet needs of the customers or suppliers or changes to inputs or outputs

4. Systems and tools
Without the right tools and systems optimized processes cannot be reproduced easily and efficiently

5. KPI tracking
Reports to check actuals against plan allow the organization to stay disciplined and keep the learning going