In fact 3 critical points are necessary to make any change effort successful:
1) Benefits, risks and rewards must be clear for all parties
A win/win deal will ensure all parties pull the same strings.
2) Capabilities like experience, skills and expertise are a prerequisite for success
All too often the change agents do not have the necessary skills, experience and expertise. How can you implement a tool you do not master in a language you do not master when trying for the first time to manage a project?
3) Most important is to have will power to walk the talk
How many New Year resolutions are already forgotten on January 2nd?
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